Introduction

 

Thank you for visiting our web site. General Data Protection Regulations (GDPR) became effective in May 2018. With that in mind, we would like you to understand how we collect, store and use your personal data.

 

Collection of your personal information

 

In order to provide the professional service you require from us, we need to ask you for some personal information. We may ask for your basic contact information (such as name, telephone numbers, postal and email addresses). We may also ask for variable additional information that we need in order to provide the service that you require from us.

 

Storage, processing and retention of your information

 

Information we hold may be stored on computer or written project notes in a typical secure working environment. We retain your information for as long as reasonably necessary to provide our products and services to you, and to maintain records to satisfy tax and other legal requirements.

 

Sharing your personal information

 

Your personal information will be used by us solely for the purpose of directly servicing your needs. Very occasionally we may need to share some of your information in order to complete our service obligations to you - for example, we may need to share your contact details in order that a third party can deliver a product to you. Apart from where necessary to fulfill our service obligations to you, or where necessary to satisfy tax and other legal requirements, your information will never be shared or sold for commercial gain.

 

Your rights with respect to the information we hold.

 

You are entitled to access the personal information that we hold about you. If any information we hold is inaccurate you can ask us to correct it. You can also ask us to delete your information - we will do this unless it prevents us fulfilling our service obligations to you or meeting any tax, legal or regulatory obligations.

 

Communication preferences.

 

We may contact you by telephone, post or email in order to provide you with a full service. This could be to directly service your individual needs, or for more general communications that we think might be of benefit to you. We do not operate any form of mass postal, telephone or email marketing. You can ask that we do not send you communications using any of the contact details we hold on our records.

 

Use of web site - cookies

 

We do not knowingly use any form of tracking or cookies. However, since our web site is built using the Wix system, they may set cookies which we are unaware of and that are outside of our control. We cannot and do not identify individual visitors to the site. A cookie is a small computer file containing information that a web site transfers to your computer when you visit a web site. Most web browsers are set to accept cookies but can set your browser to reject cookies if you wish (please refer to your browser use instructions or help guide). You can also find out more about cookies here: www.aboutcookies.org

 

Use of web site - general

 

We have taken great care in the design, content and presentation of this web site in order to give you an accurate and fair reflection of our services. If you are in any doubt about whether our services are appropriate for your needs please contact us. Site content is not to be reproduced without our prior permission.

 

Use of web site - email links

 

If you use the email links to contact us, the information you enter into your email software is sent to us as a standard email (which may or may not be encrypted depending on the systems you use to create your emails). We receive and store that information on an office computer. We will use that information to respond to your request.

 

Policy Updates

 

We may make changes and updates to these policies without giving notice as and when we need to. Our most up to date policies will be available on our web site.

 

More information

 

If you require any clarification about our GDPR, privacy, data handling, cookies or web policies, please contact us for assistance.

 

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